Order Hestan Cue

Black Friday Sale
Valid Nov. 20 - Dec. 3, 2017
Hestan Cue System: Pan and Burner, $399
Promo code: blackfriday
Hestan Cue System: Pan and Burner

11” smart fry pan and 1600-watt smart induction burner
Video-guided recipe app for smartphone or tablet*


$499.95
QTY

Chef’s Pot

5.5 quart tri-ply stainless vessel with domed lid
Video-guided recipe app for smartphone or tablet*


$299.95
QTY

free shipping
to continental us
1-year warranty
101-day
risk free

Hestan Cue - Smart Cooking System:

A connected cooking experience—Hestan Cue is a video-guided cooking system that automatically controls temperature and time, every step of every recipe. Our smart cookware, induction burner, and recipe app all communicate with each other using Bluetooth® technology and embedded sensors; automatically adjusting the cooking temperature and time as you proceed through each recipe. Cook new dishes. Learn new skills. Elevate your cooking without fear of overcooking or underwhelming. Cue doesn’t cook for you; it helps you cook better food, more often.

  • Hestan Cue System includes an 11" smart fry pan and portable smart induction burner.
  • Chef's Pot is sold separately and is designed to work with Hestan Cue smart induction burner.
  • Advanced integrated technology automatically controls the cooking process as you're guided through recipes step-by-step, using the free, downloadable Hestan Cue recipe app.
  • Smart cookware, induction burner, and recipe app continuously communicate with each other using Bluetooth® technology and embedded temperature sensors to cook foods to your desired level of doneness.
  • Guided cooking system with recipe app uses foolproof, step-by-step videos and detailed instructions to lead you through each recipe.
  • Induction burner can also be used in Manual mode without the app and with induction-compatible cookware.
  • Includes a Smart Capsule and AAA battery for inserting into the pan's handle to facilitate communication with the recipe app and induction burner.
  • Hestan Cue Set includes cooking ruler to measure thickness levels.
  • Hestan Cue smart cookware is to be used only with the Hestan Cue induction burner.
  • Hestan Cue smart cookware is not for use on stove, in oven or with any other cooking appliance.
  • *Hestan Cue Smart Cooking System does NOT include smart device or device counter stand.

Hestan Cue Mobile App:

  • The Hestan Cue app includes hundreds of video-guided recipes created by the world's best chefs, with new recipes continually added.
  • The Cue system allows you to adjust doneness to your preferences.
  • Find recipes for cooking with the ingredients you have on hand.

Induction Burner:

  • Wattage  1600 Watts, 120 Volts, 60 Hertz
  • Product Dimensions:12.5” Diameter, 2” High
  • Product Weight : 5.03 lbs.
  • Cord length: 56”
  • Package Dimensions: 15.9” x 15.8” x 5.13”
  • Package Weight: 7.7 lbs.
  • Shipping Box Weight (includes both burner & pan): 12.21 lbs.
  • Shipping Box Dimensions (includes both burner & pan):18.3” x 18.12” x 6.5”
  • Durable, easy-clean glass ceramic cooktop.
  • Can also be used in Manual mode without the app and with induction-compatible cookware.
  • Compact, portable and countertop-friendly design.
  • Rapid-response induction coils for precision heating.
  • Capacitive touch controls and 10 cooking power levels.
  • 1600-watt power-efficient burner.
  • Black crystal glass cooktop with silver metallic finish.

Fry Pan:

  • Tri-ply stainless-steel construction with an aluminum alloy core.
  • Product Dimensions: 11" diam., 4" high.
  • Product Weight: 3.15 lbs.
  • Package Dimensions: 21.3” x 12.7” x 4.1”
  • Package Weight: 5.46 lbs.
  • Shipping Box Weight (includes both burner & pan): 12.21 lbs.
  • Shipping Box Dimensions (includes both burner & pan):18.3” x 18.12” x 6.5”
  • Includes a Smart Capsule and AAA battery for inserting into the pan's handle to facilitate communication with the recipe app and induction burner.
  • Fry pan is for use only with the Hestan Cue induction burner and downloadable recipe app.
  • Includes cooking ruler to measure thickness levels
  • Not for use on stove, in oven or with any other cooking appliance.

5.5 Qt Chef’s Pot with Lid:

  • Tri-ply clad nonreactive18/10 stainless-steel construction with a proprietary aluminum alloy core. Lid is nonreactive stainless- steel and tempered glass
  • Product Dimensions: Length:22.72” (including handle) Width 11.61” Height 7.01” including lid
  • Product Weight:6.16 Lbs. including lid
  • Package Dimensions: Height 7.4” X Width 13.18” X Length 23.75”
  • Package Weight: 9.24 Lbs
  • Shipping Box Weight: 11 Lbs
  • Shipping Box Dimension: Height 8.4” X Width 13.50” X Length 24”
  • Includes a Smart Capsule and AAA battery for inserting into the pans’ handle for facilitating communication with the recipe app and the induction burner.
  • Chef’s Pot is only for use with the Hestan Cue induction burner and downloadable recipe app.
  • Not for use on stove, in oven or with any other cooking appliance.

Smart Device Requirements:

  • In order to use the Hestan Cue Smart Cooking System, you'll need a smartphone or tablet running iOS or Android. The smart device will also need to be connected to an active WiFi internet connection.
  • Below are the requirements necessary to run the Hestan Cue app:

iOS requirements:

  • iPhone -  iOS 9 or higher. iPhone 5s or higher.
  • iPad/air/mini - iOS 9 or higher. iPad 2nd Generation or higher.
  • iPod/iTouch - iOS 9 or higher. iPod touch 4th gen and higher.
  • Certain features may require later iOS versions. Bluetooth 4.0 and an active internet connection is required to use app.

Android requirements:

  • Kitkat and up (Android 4.4+) with Bluetooth 4.0+
  • Certain features may require later Android versions. Bluetooth 4.0 and an active internet connection is required to use app.

Apple, the Apple logo, iPhone, iPod touch, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.

Quick Start Guide (PDF file)

Manual - Product and System Guide (PDF file)

Burner Safety and Warning Guide (PDF file)

Cookware Safety and Warning Guide (PDF file)

All Guides

 

 

101-Day Risk Free Trial

If within 101 days of purchasing our products on hestancue.com, you do not love what you’ve purchased, we invite you to return the product for a full refund.

  • Original purchase receipt is required to complete a return.  Please keep a copy for your record. Products purchased outside of www.hestancue.com will not be accepted for return.
  • Returns without the original purchase receipt cannot be accepted.
  • Shipping charges are non-refundable. You are responsible for paying return shipping.
  • Refunds are made in the form of the original tender.  For credit card purchases, it may take up to 2 billing cycles for refund credit to appear on your statement.
  • Refused deliveries, or deliveries that the carrier is unable to make, may be returned to our warehouse and may take an extended amount of time to process for a refund.  We may, at our sole discretion, reduce the amount of your refund by the amount of any shipping costs paid by us, to account for costs incurred.
  • Start the return process by filling out the return form.


Warranty

  • The Hestan Cue product is manufactured and inspected to ensure quality and performance. It is warranted to be free from defects in material and workmanship under normal household use for a period of one year after the date of purchase by the original purchaser (the “Guarantee Period”). This guarantee does not cover damage caused by accident, misuse such as not following product instructions, abuse, or commercial use. Scratches, stains, discoloration, damage from overheating, or damage from use of an automatic dishwasher are not covered by this guarantee. Incidental or consequential damages and normal wear and tear are not covered by this guarantee.
  • Hestan Smart Cooking Inc. promises the original purchaser to replace any defective part or item during the Guarantee Period. Should you have a problem with this item, please contact us via our website at hestancue.com. This guarantee gives you specific rights and you may also have other rights which may vary from state to state. Thank you for purchasing this item. We wish you years of cooking enjoyment.


Shipping Policy

  • All packages are shipped from Fairfield, California
  • Only UPS Ground delivery is available for shipments going to Alaska or Hawaii
  • Shipping charges are calculated per ship-to address
  • We currently ship only within the United States
  • A tracking number will be sent via email once your order has been shipped
  • You will be notified via email if an item is on backorder
  • An additional $10 will be added to Alaska and Hawaii shipments

Return Policy

If within 101 days of purchasing our products on hestancue.com, you do not love what you’ve purchased, we invite you to return the product for a full refund.

  • Original purchase receipt is required to complete a return.  Please keep a copy for your record. Products purchased outside of www.hestancue.com will not be accepted for return.
  • Returns without the original purchase receipt cannot be accepted.
  • Shipping charges are non-refundable. You are responsible for paying return shipping.
  • Refunds are made in the form of the original tender.  For credit card purchases, it may take up to 2 billing cycles for refund credit to appear on your statement.
  • Refused deliveries, or deliveries that the carrier is unable to make, may be returned to our warehouse and may take an extended amount of time to process for a refund.  We may, at our sole discretion, reduce the amount of your refund by the amount of any shipping costs paid by us, to account for costs incurred.
  • Start the return process by filling out the return form.

Taxes

  • 8.625 percent state tax will be added to all orders being shipped to California.

Reviews

17 reviews

4.5 out of 5 stars

Let us know what you think...

  • Conner

    Did I just become a Chef?

    Conner

    I was absolutely blown away from the first time I used my Cue. The first thing I cooked was the crepe and simply said, I didn’t burn the first one. I’ve cooked crepes before, and without a doubt the first was always burnt. But the app flow that it walks you through is clear, simple and fun. I would suggest this to anyone looking to gain confidence in the kitchen. It takes the hardest part out of the equation, time and temp

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  • Philip Kach

    5 out of 5 Cutting-edge Technology

    Philip Kach

    I own two Hestan Cue’s. The first one was purchased in August and the second one was purchased in mid-October.

    It is a great product. I am the cook in the family. My wife could only make Kraft Mac & Cheese when we got married. Even now she can make only a few basic recipes. Last week she made a caramelized honey glaze sauce for the duck breast that I was making. We each used a Hestan Cue. It came out delicious!

    The recipes on the app are very good and adaptable. I made the chicken cutlets with panko crumps that followed the recipe exactly. The next time I substituted a boneless pork chop and homemade bread crumps to make a schnitzel. I also did that with the toasted cheese recipe.

    The mix and match section works well.

    Finally the manual mode by either power or temperature makes the Hestan Cue even more versatile. I made Ghee which is not in the app’s recipes using the temperature. I have also used my induction capable cookware in power mode.

    I have ordered the new pan but it has yet to arrive. I can’t wait to try the fudge recipe.

    Highly Recommended!

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  • LeDana Zadorozny

    5 out of 5 Nothing less than perfect!

    LeDana Zadorozny

    I purchased this with the idea of putting it in my airstream travel trailer. You know gormet cooking while camping. I love it so much I use it in my home every day. I will be purchasing a second on for my airstream as soon as budget allows. Everything I have prepared has turned out delicious. ❤️❤️❤️❤️Loving it!! How soon will the pot I have seen in photos be available. MissZ

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  • Mary W.

    4 out of 5 Fancy recipes!

    Mary W.

    I’m a pretty decent cook……. and I was skeptical because I have my high-quality cookware already, but my friend (who is a “not so good” cook) made me some amazing tasting salmon so I had to get one of these……. and now it’s time for “Pan Seared Sea Bass w/ Caviar Emulsion”!!

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  • Debbie Boyce

    5 out of 5 Confidence to cook at home!

    Debbie Boyce

    I just had to follow up with you regarding my Cue purchase. I was a bit uncertain when I purchased the system. (would I really use it…I’m not much of a cook, etc.) But, I’m game for trying new stuff!

    I LOVE LOVE LOVE it! Have cooked several different dishes, and every one has been perfect. Crepes were AWESOME and I never would have tried on my own. Brown butter cauliflower sauce over perfectly cooked pork chops.
    Red wine mushroom sauce over perfectly cooked NY steak. On and on. This system is truly changing how Gene and I eat.

    Today, I’m planning an orzo vege dish for dinner.

    So, thanks to you and everyone at Hestan for bringing good home-cooked food to those of us who are “cooking disadvantaged.”
    I never sent photos of food to my friends and relatives until now! J HA!

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  • Rebecca Williams

    5 out of 5 Pro Chef Skills

    Rebecca Williams

    I don’t normally write reviews, and was very skeptical of the product and the price, but have to say I have taken my skills to another level – and my dinner guests notice. The video content quality is very impressive and the chef tips and tricks throughout each recipe are unknown to many – these chefs have incredible culinary skills. I have used the skills learned in many other recipes where I don’t use the Hestan Cue.

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  • Ronald

    4 out of 5 Precise Temp Control

    Ronald

    Bought this frankly just to try it and planned on returning it with their 101 day trial thing. So I was very skeptical at first because I do consider myself an experience home chef. After some recipes that were good, but nothing I couldn’t handle with my own equipment, I did discover a control mode for the induction burner that allows me to set a precise temperature (to the degree) on the pan surface. This precision temperature control (using the app to set the exact temp) has opened up new levels for me re: controlling pan temp. Very well designed, I wish I had known more about this feature before buying; hence my review here.

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  • Sam K

    5 out of 5 Dinner for Two!

    Sam K

    My mom got me this as a gift because she said I never cook enough for my wife and she heard about this product (no idea where). Took me a while to motivate, but the second time cooking on it and I was able to cook some impressive and very flavorful shrimp with a healthy side of fancy zucchini noodles. For anyone out there that is at all intimidated by cooking, this product is for us.

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  • Jeremy

    5 out of 5 Happy Wife, Happy Life!

    Jeremy

    My wife got me this as a gift because I’m a total donkey in the kitchen and she figured it would help me cook more or her less……. I find cooking to be stressful and when I actually try something (to be nice to the wife) I typically mess it up – she’s usually cool with whatever as long as I try, but I gotta say this product not only scored me some serious points with the wife, but it was a super fun experience vs. my typical gag in the kitchen. Bottom line – I’m getting more love from the wife but I’m also finding a new appreciation for this whole cooking thing. Well done!

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  • tim

    5 out of 5 hands on cooking

    tim

    A fun addition to my cooking gadgets! I love using all different kinds of tech when cooking, and the the Hestan Cue didn’t disappoint. It offers an entirely different cooking experience than anything else I’ve ever experienced completely controlled and guided but still keeps me involved and engaged so its not like some of the stuff I have where I can walk away and “set it and forget it”. I end up using it maybe once a week, and each time the food has been over the top so the chefs definitely know what they are doing when creating these recipes. Cheers!

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  • B-Dog

    5 out of 5 Homemade Skewers #2

    B-Dog

    Wouldn’t let me attach the money shot from my previous review and had to show them off!!

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  • B-dog

    5 out of 5 AWESOME but plan ahead!

    B-dog

    Best thai chicken fancy skewers I’ve ever had – or made myself! My skills are somewhat elementary so I bought this puppy to try and up my game and impress my girlfriend. Um, it worked! Thank you Hestan Cue!!!! BUT – pay attention to the tool requirements before you hit the store. I didn’t have any skewer stick things, but I was so into impressing my girl that I improvised and made my own from some firewood I had in the house – double points with the girl!

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  • Mark

    2 out of 5 App Flow Meh

    Mark

    The video content is super high quality and the techniques are solid, but when cooking through a recipe there’s no option to go back to the previous step. It’s pretty frustrating so hopefully they get this review and fix the frustration of not being able to go back to the previous step if I miss something.

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  • gary

    4 out of 5 Prep it all in advance!

    gary

    Plan ahead and make sure you have everything prepared in advance! The app helps you do this, step by step, but I needed to watch the videos a few times before you start and get everything laid out “Meiz en place” as one of their chefs might say. Being organized before starting helps a lot, and makes the cooking experience much much more enjoyable and less stressful.

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  • Glenda

    4 out of 5 Let it to set the cook time

    Glenda

    Its a very useful tool, but need to learn to let go!!! I made the mistake of second guessing the timing of the Zoodles recipe recently, so cooked it for longer than it instructed and totally screwed it up. I consider myself to be a good cook, so the urge to control everything is pretty engrained, which is one of the reasons I like the Cue and would recommend it to other cooks, it pushes me outside of my normal zone and allows me to let go and let it do the work – more relaxing too!

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  • Katherine Delano

    5 out of 5 Garlic Tricks!

    Katherine Delano

    Had to comment – there’s these little cool techniques like getting garlic off the back of your knife without using your fingers and a quick cleanup tip for that annoying white flakey garlic clove mess! Thanks Chef!

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  • Brenda

    4 out of 5 Prevents disappointing meals

    Brenda

    I really like my Hestan Cue. I cook based off of recipes often, and there’s always that challenge of whether or not it’s over-cooked or under-cooked, and that is totally on me (the cook). What I get with using the Cue is knowing that it will be cooked correctly! Especially for a weeknight when a disappointing meal is a big bummer, it’s nice taking away some of that cooking guess work and knowing I’m going to get a meal that isn’t disappointing.

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