This is Your Cue

Hestan Cue System
Smart Pan, Induction Burner, and App

$499.95

The Cue System seamlessly connects cookware to our induction burner and the Cue App to calibrate time and temperature. You connect with others over a great meal.

Free Shipping
101-Day
Risk Free Trial
1-Year Warranty

* Smartphone and/or tablet are not included

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Powerful technology.
Precision control cookware.

Smart fry pan - 11"
Cue Pan - 11"
  • 11” durable, long-lasting tri-ply stainless steel With proper use, Cue recipes don't stick
  • Precise temperature sensor Measures temperature on the surface of the pan, not just the heat source
  • Embedded Bluetooth® capsule syncs with Cue App and Induction Burner AAA battery included
Cue induction burner
Cue Induction Burner
  • 1600-watt Portable Induction Energy efficient precision
  • Compact, stylish design A smaller footprint than other induction burners
  • Part of the Cue system Sync with Cue cookware, from our 11” fry pan to the Chef's Pot to cook what you want
Cue App
Hestan Cue App
  • Hundreds of recipes from everyday to special occasion Created and tested for Cue by our team of chefs and culinary scientists in our Napa Valley test kitchen
  • Cue sets and maintains the best temperature and time as you cook Take the guesswork out of cooking
  • Learn new techniques and take comfort outside your comfort zone Because Cue knows the ideal temperatures for each cooking step, you get consistent results
Fry Pan:
  • Tri-ply stainless-steel construction with an aluminum alloy core.
  • Product Dimensions: 11" diam., 4" high.
  • Product Weight: 3.15 lbs.
  • Package Dimensions: 21.3” x 12.7” x 4.1”
  • Package Weight: 5.46 lbs.
  • Shipping Box Weight (includes both burner & pan): 12.21 lbs.
  • Shipping Box Dimensions (includes both burner & pan):18.3” x 18.12” x 6.5”
  • Includes a Smart Capsule and AAA battery for inserting into the pan's handle to facilitate communication with the recipe app and induction burner.
  • Fry pan is for use only with the Hestan Cue induction burner and downloadable recipe app.
  • Includes cooking ruler to measure thickness levels
  • Not for use on stove, in oven or with any other cooking appliance.
Induction Burner:
  • Wattage 1600 Watts, 120 Volts, 60 Hertz
  • Product Dimensions:12.5” Diameter, 2” High
  • Product Weight : 5.03 lbs.
  • Cord length: 56”
  • Package Dimensions: 15.9” x 15.8” x 5.13”
  • Package Weight: 7.7 lbs.
  • Shipping Box Weight (includes both burner & pan): 12.21 lbs.
  • Shipping Box Dimensions (includes both burner & pan):18.3” x 18.12” x 6.5”
  • Durable, easy-clean glass ceramic cooktop.
  • Can also be used in Manual mode without the app and with induction-compatible cookware.
  • Compact, portable and countertop-friendly design.
  • Rapid-response induction coils for precision heating.
  • Capacitive touch controls and 10 cooking power levels.
  • 1600-watt power-efficient burner.
  • Black crystal glass cooktop with silver metallic finish.
Smart Device Requirements:
  • In order to use the Hestan Cue Smart Cooking System, you'll need a smartphone or tablet running iOS or Android. The smart device will also need to be connected to an active WiFi internet connection.
  • Below are the requirements necessary to run the Hestan Cue app:
iOS requirements:
  • iPhone - iOS 10 or higher. iPhone 5s or higher.
  • iPad/air/mini - iOS 10 or higher. iPad 2nd Generation or higher.
  • iPod/iTouch - iOS 10 or higher. iPod touch 4th gen and higher.
  • Certain features may require later iOS versions. Bluetooth 4.0 and an active internet connection is required to use app.
Android requirements:
  • Kitkat and up (Android 4.4+) with Bluetooth 4.0+
  • Certain features may require later Android versions. Bluetooth 4.0 and an active internet connection is required to use app.
Apple, the Apple logo, iPhone, iPod touch, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries.
101-Day Risk Free Trial If within 101 days of purchasing our products on hestancue.com, you do not love what you’ve purchased, we invite you to return the product for a full refund.
  • Original purchase receipt is required to complete a return. Please keep a copy for your record. Products purchased outside of www.hestancue.com will not be accepted for return.
  • Returns without the original purchase receipt cannot be accepted.
  • Shipping charges are non-refundable. You are responsible for paying return shipping.
  • Refunds are made in the form of the original tender. For credit card purchases, it may take up to 2 billing cycles for refund credit to appear on your statement.
  • Refused deliveries, or deliveries that the carrier is unable to make, may be returned to our warehouse and may take an extended amount of time to process for a refund. We may, at our sole discretion, reduce the amount of your refund by the amount of any shipping costs paid by us, to account for costs incurred.
  • Start the return process by filling out the return form.
Warranty
  • The Hestan Cue product is manufactured and inspected to ensure quality and performance. It is warranted to be free from defects in material and workmanship under normal household use for a period of one year after the date of purchase by the original purchaser. This guarantee does not cover damage caused by accident, misuse such as not following product instructions, abuse or commercial use. Scratches, stains, discoloration, damage from overheating, or damage from use of an automatic dishwasher are not covered by this guarantee. Incidental or consequential damages and normal wear and tear are not covered by this guarantee.
  • Hestan Smart Cooking, Inc. promises the original purchaser to replace any defective part or item during the guarantee period. Should you have a problem with this item, please contact us via our website at hestancue.com. This guarantee gives you specific rights and you may also have other rights which may vary from state to state. Thank you for purchasing this item. We wish you years of cooking enjoyment.
Shipping Policy
  • All packages are shipped from Fairfield, California
  • Free shipping
  • Shipping charges for other items are calculated per ship-to address, unless specified during the checkout process
  • Only UPS Ground delivery is available for shipments going to Alaska or Hawaii
  • We currently ship only within the United States
  • A tracking number will be sent via email once your order has been shipped
  • You will be notified via email if an item is on backorder
Return Policy If within 101 days of purchasing our products on hestancue.com, you do not love what you’ve purchased, we invite you to return the product for a full refund.
  • Original purchase receipt is required to complete a return. Please keep a copy for your record. Products purchased outside of www.hestancue.com will not be accepted for return.
  • Returns without the original purchase receipt cannot be accepted.
  • Shipping charges are non-refundable. You are responsible for paying return shipping.
  • Refunds are made in the form of the original tender. For credit card purchases, it may take up to 2 billing cycles for refund credit to appear on your statement.
  • Refused deliveries, or deliveries that the carrier is unable to make, may be returned to our warehouse and may take an extended amount of time to process for a refund. We may, at our sole discretion, reduce the amount of your refund by the amount of any shipping costs paid by us, to account for costs incurred.
  • Start the return process by filling out the return form.
Taxes
  • 8.625 percent state tax will be added to all orders being shipped to California.

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