Effective Date: June 1, 2016
“Personally Identifiable Information” refers to information that lets us know the specifics of who you are, and can be used to identify, contact or locate you. We only collect Personally Identifiable Information that you provide to us. If you choose not to provide certain Personally Identifiable Information, we may not be able to provide you with requested products, services or information.
Personally Identifiable Information You Provide to Us
If you choose to register for the App or log-in through your social media account, we will automatically collect certain Personally Identifiable Information from your account, including but not limited to your username and encrypted access credentials. For more information about the information we may collect from your social media account, please see Section IV below.
How do we use Personally Identifiable Information?
We may use your collected Personally Identifiable Information for various purposes, including, but not limited to, processing and tracking your order; providing the services you request; contacting you about the status of an order; sending you catalogs or promotional offers we believe may be of interest to you, notification about cook session status, recipe recommendations, product specific messages; identifying your product and service preferences; customizing our communications to you; customer service related requests; employment inquiries and applications; providing information concerning product recalls or products you have purchased; and improving our merchandise selection and customer service. We share the information we collect from you with Hestan Smart Cooking Inc, U.S. which includes all of its affiliates.
Disclosure of Personally Identifiable Information to Third Parties
Except as described in this Policy, we will not disclose your Personally Identifiable Information outside of HSC without your consent. We may, however, share the Personally Identifiable Information we collect from you in limited circumstances, including:
In order to keep your Personally Identifiable Information accurate and complete, you can access or update some of it in the following ways:
“Non-Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. We may automatically collect certain information about you whenever you visit or interact with our Website and App. For example, we may collect your IP address, browser information and reference site domain name every time you visit the Website. This information is used to analyze and improve our Website, provide our customers with a fulfilling shopping experience, and personalize the Website, our communications with you and your shopping experience.
We may share Non-Personally Identifiable Information or aggregate information (information that does not directly identify an individual) with third parties for lawful purposes.
What Non-Personally Identifiable Information Do We Collect?
The Non-Personally Identifiable Information that we collect may include, but is not limited to, the URL of the website you came from or are going to during your visit; browsing or shopping path on our Website; non-personally identifiable purchase information; and IP address and certain other Non-Personally Identifiable Information relayed by your Internet browser during your visit, such as region, type of browser you used, and the device you used to browse our Website or App. From your use of the App, we may also collect information including but not limited to regarding your time and length of use; number of serving selections; recipes used and favorited; and other cooking information.
How Do We Use Non-Personally Identifiable Information?
We may use Non-Personally Identifiable Information to make our Website and App more interesting and useful to you; for analyzing and improving the value of the material available on our Website and App; to increase the effectiveness of the products we will offer to you in the future; and to help our partners and service providers, or our Website and App design teams to create, serve, and track promotions our customers might like.
We may utilize cookies to:
However, no e-commerce solution, website, mobile application, database or system is completely secure or “hacker proof.” You are also responsible for taking reasonable steps to protect your Personally Identifiable Information against unauthorized disclosure or misuse.
Some browsers have a “do not track” feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser “do not track” signals, but we do provide you the option to opt-out of behavioral advertising. To learn more about online behavioral advertising or to opt-out of this type of advertising, click here.
We also provide you the option to unsubscribe from promotional emails from HSC. Any promotional email and newsletter we send to you shall contain an option to unsubscribe at the bottom of the email. Simply follow the indications in the email to unsubscribe from further promotional emails from HSC.
If you sign up with HSC using a social media account, your HSC account will be connected automatically to your social media account, and information regarding your activity on HSC (e.g., recipes you favorite) may be shared with your social media friends list and published in your timeline. If you do not wish to share your HSC activity with your social media community, you can control this from the App’s “Settings” feature.
California law permits California residents to request and obtain from us once a year, free of charge, information about the Personally Identifiable Information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. This information would include a list of the categories of Personally Identifiable Information (e.g., name and email address) that was shared and the names and addresses of all third parties with which we shared information in the preceding calendar year. As discussed above, we may share your Personally Identifiable Information with third parties for their own direct marketing purposes. If you would like to make such a request, please submit your request in writing to firstname.lastname@example.org.
In addition, under California law, website operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers with the ability to exercise choice regarding the collection of Personally Identifiable Information of a consumer over time and across third party websites and apps, to the extent the operator engages in that collection. At this time, we do not track our customers’ Personally Identifiable Information over time and across third-party websites and apps. This law also requires website and app operators to disclose whether third parties may collect Personally Identifiable Information about their users' online activities over time and across different websites and apps when the users use the operator's website or app. We do not knowingly permit third parties to collect Personally Identifiable Information about an individual consumer’s online activities over time and across different websites and apps when a consumer uses our Website and App.
Using the app, an induction burner and a sensor-enabled, Bluetooth connected pan, I was able to cook a piece of salmon that tasted as good as any piece of fish I'd ordered in a restaurant. The app acted as a guide, complete with how-to videos for each step, and as I clicked through the process the pan would tell the system the cooking temperature, and as I moved to the next step it would automatically adjust the burner.”
It’s not about adding technology for technology's sake, it’s about adding support and augmenting the experience that makes you a better cook - empowering you to try new things that you didn’t dare to cook before.”
By providing the automatic control of temperature and time throughout entire recipes, we remove much of the stress of cooking at home and guide you towards success in the kitchen.”
We are finding ways to integrate technology that can dramatically improve the cooking experience for the home chef by enhancing their skills and building their confidence. ”